Frequently Asked Questions

QUESTION: What are blackout dates? Why am I getting this error message? Learn More

ANSWER:


Blackout dates are dates when special discounts or promotions are not available. These dates typically fall on or around major holidays or other peak travel seasons.


QUESTION: What is your policy regarding credit/debit cards? Learn More

ANSWER:


While most major car rental companies do not accept debit cards, Budget Memphis will accept any debit card with a valid driver’s license, third form of identification and proof of address. For more information, call us at (901) 398-8888 or read our Terms and Conditions.


QUESTION: How old do you have to be to rent a car? Learn More

ANSWER:


You have to be 25 years old or older to rent a vehicle from Budget Car and Truck Rental of Memphis. If you are at least 21, you are still able to rent, but will pay a Young Adult Driver Fee of $29.00 per day extra. Other requirements and vehicle restrictions may apply.


QUESTION: Do you have a frequent renter reward program? Learn More

ANSWER:


Yes, Cruisin’ for Cash is the official frequent renter program of Budget Memphis. For more information, please visit our Frequent Renter page.


QUESTION: Where are you located? What are your business hours? Learn More

ANSWER:


We have 7 convenient locations in the Memphis area: Memphis Airport, Midtown, East Memphis, Bartlett / Wolfchase, Cordova / Germantown, Parkway Village and Tupelo Airport. Please use our locations map to find the location of your choice with a list of that locations business hours.


QUESTION: Why should I book at BudgetMemphis.com instead of Budget.com or online travel agent sites? Learn More

ANSWER:


Customers enjoy the lowest available rates, most updated information, and local Memphis specials by reserving on BudgetMemphis.com. Find out for yourself my visiting our Hot Deals page and signing up for our emails.


QUESTION: How much of a deposit is required on my card in order to rent? Learn More

ANSWER:


Credit and debit cards require the same amount of money to be available on the card. There is no difference in the amount that is needed just because it is a credit card or a debit card. The minimum amount that we will need is $300.00 or more depending on the length of the rental. If you want to be sure on how much is needed, go ahead and make the reservation, then call us at (901) 398-8888 for the exact amount.


QUESTION: Can someone else drive a car that I rent? Learn More

ANSWER:


Yes, with some exceptions and certain restrictions. Add drivers to your rental at the counter when you pick up your car. Drivers must be present with their required credentials to be added. The fee for each additional driver is $15.00 per day.


QUESTION: Is smoking permitted in rental cars? Learn More

ANSWER:


No. Budget maintains a 100% smoke-free fleet in the U.S. and Canada, and any type of smoking (pipe, cigarette, cigar) is prohibited in all Budget vehicles. Just as renters are assessed a fee for cleaning the car’s interior for excessive stains, dirt or soiling attributable to the renter’s use, customers will be assessed an additional charge if the car smells of smoke when it is returned.

Rent a Budget car and breathe easy — because our stringent no-smoking policy is your assurance of a 100% smoke-free fleet. Isn’t it nice to know that, in this world of uncertainty, you can always depend on Budget for a clean, well-maintained, fresh-smelling vehicle?  Rent now.


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