Rental Terms and Conditions
Budget at this location rents to customers ages 21 years old and up. See below for specific requirements and restrictions by age category.
Customers 21-24 years old
Customers 25 years and older
Credit Card Policies
Budget accepts most major credit cards as credit identification at the time of rental. Accepted credit card list: Budget Charge Card, Budget International, American Express, Carte Blanche, Diner’s Club, Diner’s Club International, Discover, China UnionPay, JCB, MasterCard, Optima, Peterson, Howell and Heather (PHH) and Visa. Some locations may not accept each of the referenced cards. At the time of rental, we will request an authorization on your charge card. While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal, but the bank may take some time to post it back to the account. The required credit card hold amount is noted in the section below “Additional Fees, Debit Deposits and Credit Holds.”
Check/Debit Card Policies
Only customers ages 25 years and older may rent using a Check/Debit Card. If you plan to use a Check/Debit Card, please read the requirements below and bring all necessary documents with you at the time of rental. Note that all documents must be in the name of the renter. If you fail to comply with all necessary requirements, you will be unable to rent using a Check/Debit card.
At the time of rental pickup, a Check/Debit Card can be used for the required deposit for only these specific vehicle classes: Economy, Compact, Intermediate, Standard, Full-Size, Minivan, Intermediate SUV, Standard SUV, Pickups, Cargo Vans and Moving Trucks. A Check/Debit Card cannot be used for any other vehicle classes. Budget will secure a deposit from your account as noted in the section below entitled “Additional Fees, Debit Deposits and Credit Holds.” Budget reserves the right in its sole discretion to request extra value based on certain factors as we deem appropriate. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. Upon returning the vehicle, Budget will refund the unused portion of the deposit subject to your bank’s procedures. The credit may take up to 2 weeks to be deposited by your bank. If you fail to return the vehicle as agreed, Budget will obtain additional deposits from your account to cover the rental charges. Budget is not responsible for any returned checks or overdrafts based on this policy. In the United States, Debit/or Check Cards can be used at the end for payment of rental charges. Prepaid Debit/Gift cards are accepted at time of return only.
6. Damage Coverage-For all bank-issued Check/Debit Card customers, you must cover potential damages to our vehicle while out on rent. You can do this in one of three ways:
Acceptance of Loss Damage Waiver (LDW) relieves the renter and authorized additional drivers of financial responsibility if the Budget car is damaged or stolen while under rental contract. Violating any of the use restrictions listed in the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.
LDW is not available in all states, and certain restrictions may apply in some states. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and/or other optional services. LDW and other optional services must be signed for at the rental counter.
If LDW is not accepted, the customer may be responsible for up to the full fair market value of the car if it is damaged, vandalized or stolen during the rental. The customer may also be responsible for reimbursing Budget for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use) and any diminished value resulting from the accident.
Driver’s License Requirements
At time of rental, the driver must present a valid driver’s license in the driver’s name that includes photo identification. We will not accept a photocopy, electronic copy, fax or ticket in lieu of physical license in hand. All drivers must have a safe driving record. You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. Based upon such search, Budget reserves the right to deny a rental opportunity.
Additional Driver Policy
Renters must be at least 25 years old in order to add an additional driver. No additional drivers allowed when using a Check/Debit Card. The only exceptions are the legal spouse of a driver age 21-24 may be added as an additional driver and/or a legal spouse may be added as an additional driver when using a Check/Debit Card. All other additional drivers must be at least 25 years of age and must be present with their required credentials to be added to the rental contract. There is an additional driver fee. These fees and restrictions are not reflected in your reservation. For details, email firstname.lastname@example.org.
The following are exempt from the additional driver fee but must meet all other driver requirements: the renter’s employer or fellow employee when on company business and renting under a corporate account; the renter’s legal spouse; the qualified driver of a renter with a disability who has completed the non-licensed renter form; some membership partners such as Costco, USAA, and AARP (refer directly to those member sites for additional information).
Additional Fees, Debit Deposits and Credit Holds
Debit Card Deposit and Credit Card Hold Calculations
Initial credit card holds and Check/Debit Card deposits will be processed at the time of rental to the debit or credit card account equal to $80.00, plus estimated rental charges, plus one additional day of all charges, fees, and taxes or a minimum of $300.00, whichever is greater. Certain Specialty and Luxury car classes may require a higher credit card hold. These fees and restrictions are not reflected in your reservation. For details, email email@example.com.
THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. We are not responsible for any returned checks or overdrafts due to our debit deposit policy. If the rental vehicle is not returned by the scheduled time as stipulated in the rental agreement and/or if the rental term is extended by the renter during the course of the rental, these additional rental charges will be processed to the debit or credit card account.
Payment of Rental Charges
A Check/Debit card, prepaid card or credit card can be used for payment of rental charges upon car return. Except for a surcharge for renters under 25 years of age at some locations, your total rental rate is calculated based on the information provided at time of reservation. The rate is based on the exact parameters (location, dates, etc.) of your particular rental so changing any of your confirmed reservation parameters could result in a different rate, taxes and fees. Quoted taxes and fees are subject to change which will affect your final total due at rental return. Vehicles are rented on a daily (24hour) basis. There is a 29minute grace period for returns. After 29 minutes, late charges + taxes will apply. The U.S. Government imposes a $5/day Admin Rate Supplement (GARS) for U.S. Government rentals.
If you selected an Optional Product (coverages, GPS, child safety seat, Roadside SafetyNet, XM Radio, etc.) with your rental:
If you used a coupon for your reservation:
If you reserve any type of vehicle that requires a credit card hold and you no longer require the rental, you must cancel the reservation 24 hours before the scheduled pickup time, or you will be charged the greater of one-day rental or $75 U.S.
Once you have picked up the car, if you wish to extend the rental return date past your originally scheduled time, call the phone number on your rental contract or by going online to budgetmemphis.com/extension. A service extension fee will apply and your original perday rental rate may change. If within 7 hours of your originally scheduled return time you don’t call to extend your rental, a late fee will apply.
If the vehicle is kept beyond the original due back date, without obtaining a valid extension in advance, an overstay fee will apply.
Renter will pay for or replace all fuel provided by Budget. The refueling charge is determined by multiplying the number of gallons needed to refill the tank (to the same levels when received) times the dollar-per-gallon rate specified on the Rental Agreement. Renter agrees that the number of gallons needed to refill the tank may be estimated by the fuel gauge reading or the miles driven. If you refuel, please do so within 5 miles of the return location and save your receipt for verification purposes.
Restricted Geographic Areas
Vehicles at this location cannot travel into Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont, Canada or Mexico. Based on availability, oneway rentals may be allowed to some US cities.
Traffic and Toll Violations
Renter assumes responsibility for any and all tolls, parking and traffic violations during the term of the rental. Renter hereby authorizes Budget to release his/her rental and charge card information to Verra Mobility,or other similar contracted processor, for the exclusive purpose of processing and billing for tolls; fines, penalties and fees (violations). Renter agrees to pay, upon billing, an administrative fee up to $50 for EACH unpaid violation incurred during the term of this rental. Renter understands and acknowledges that this automatic payment of violations may cause renter to lose the ability to contest violations and fines. Renter also agrees to pay the cost of a flat, daily convenience fee of $3.95 per day during the rental once an e-Toll transaction occurs, even if there are no additional e-Toll transactions. This is in addition to the actual cost of the toll(s). The rental period service fee for e-Tolls is capped at $19.75 per rental month of a Rental Agreement. Renters can avoid the daily e-Toll convenience fee by using their own electronic toll device, or by avoiding cashless tolls and paying all tolls in cash. Renter agrees to indemnify and hold us and Verra Mobility or other similar contracted processor, harmless for any tickets, citations, fines, penalties and administrative fees.
One Way Rentals/Vehicle Return
All rentals must be returned to the originating rental location unless authorized, in advance, as evidenced in writing in the Rental Agreement. Vehicles returning to an unauthorized location will be subject to a drop charge equal to $0.75 per mile driven or $300, whichever is greater and a rental rate surcharge. Any unauthorized drop fee should not exceed $1500 regardless of mileage.
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